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Ticket Exchange

Subscribers and donors may exchange their tickets for any other performance of the same production. Tickets are valued for exchange until one business day prior to your performance.

To exchange tickets for FREE, please use one of the following methods:

By Fax: 215-893-7801
Fax a copy of your torn tickets with a note of the date or dates you prefer to attend. Please provide a phone number or e-mail address so we may contact you to confirm your new tickets and delivery.

By Mail: 1420 Locust Street, Suite 210, Philadelphia, PA 19102
Enclose your tickets with a note of the date or dates that you prefer to attend. Please provide a phone number or e-mail address so we may contact you to confirm your new tickets and delivery.

In Person: Visit us at our Subscriber Services Office
Academy House Professional Offices, 2nd floor
1420 Locust Street, Suite 210, Philadelphia, PA 19102
Subscriber Services is open 9:30 a.m. to 4:30 p.m. weekdays.

You may also exchange your tickets by phone at 215-732-8400 for a fee of $4.50 per ticket. (Exchange fees are waived for all Bravi and Patron Council donors.)

We make every effort to exchange your tickets into comparable seats on the date you wish to attend. If we are having difficulty finding comparable seating, we will contact you to discuss the available options. We will not release your current tickets until a suitable solution has been agreed upon.

If you have a last-minute emergency, please contact us at 215-732-8400. When the office is closed we check voice mail up to 90 minutes prior to performance time. We will do our best to assist you.

Tax-Deductible Ticket Donation

If you are unable to use your tickets, please consider donating them back to us for a tax credit. A minimum of 24 hours notice is preferable, but you may let us know by leaving a message on our voice mail at 215-732-8400 up to 90 minutes prior to performance time.

You will be asked to write "Donated" across the face of each ticket in ink and either return them by mail, or fax a photocopy to 215-893-7801. Once your tickets have been received, your receipt will be mailed approximately one month after the production closes. The Opera Company of Philadelphia thanks you for your tax-deductible donation!

Private Sale

As an exclusive benefit, subscribers and donors may purchase additional single tickets for family and friends through the Subscriber Services office before tickets go on sale to the general public and save 10% off the full single ticket price!  There is a $5.00 per order handling fee for sales by phone, fax and mail.

Exclusive Private Sale for all Friends level donors and above starts August 2, 2010
Exclusive Private Sale for all subscribers starts August 9, 2010

Click here to purchase your additional tickets after those dates.