Opera Philadelphia is committed to providing enjoyable experiences to all patrons within its live, in-person, and digital offerings. If you have any questions that are not addressed on this page, or would like additional information, please contact Guest Services at 215.732.8400. Guest Services is open from 9:00 a.m. to 5:00 p.m. on weekdays.
- Audio Description is available for both digital and in-person performances throughout Opera Philadelphia's season. See below for more information.
- Wheelchair Accessibility is available throughout the Kimmel Cultural Campus (Academy of Music and Verizon Hall). Wheelchair accessible seats to performances may be purchased online or by calling Guest Services.
- Assisted Listening Devices are available for performances at the Kimmel Cultural Campus on a first come, first served basis. Please inquire with House Management upon your arrival.
- Supertitles & Closed Captioning is available at all in-person and digital offerings in Opera Philadelphia's season.
Opera Philadelphia is proud to join Art-Reach as an ACCESS Partner! You can now use Art-Reach’s ACCESS Card, which provides $2 tickets to those from a low-income household or household with disabilities. Attend any live performance with your ACCESS Card or rent streaming content on the Opera Philadelphia Channel with the promo code "ACCESS."
Present your ACCESS Card and receive tickets for up to four people, at $2 each. Visitors must present their ACCESS Card along with a photo ID to receive the discount. Complete terms listed below. ACCESS Philly is a region-wide initiative led by Art-Reach. Sign up for an ACCESS Card by clicking this link >>
To purchase tickets in advance using your ACCESS Card, click this link or call Guest Services at 215.732.8400
Opera Philadelphia works with Nicole Sardella (audiodescriber.com) to provide Audio Description services at select live performances as well as digitally, on the Opera Philadelphia Channel.
Kimmel Cultural Campus: Venue Information
The Academy of Music is wheelchair accessible from the easy lobby entrance on Broad Street. An accessible entrance on the south side of the building also allows for direct entry to the main lobby. The Kimmel Center for the Performing Arts is wheelchair accessible from both its east (Broad Street) and north (Spruce Street) entrances. Entrances are at sidewalk level (no steps). Ramps and/or level floors enter every level of Verizon Hall and Perelman Theater.
Wheelchair-accessible elevators serve all levels of the Academy of Music.
ADA-compliant restrooms are available on all levels of the Kimmel Center for the Performing Arts, accessible to patrons of both Verizon Hall and Perelman Theater, as well as all ancillary spaces. ADA-compliant restrooms are available on the Canteen level of the Academy of Music.
A limited number of ADA-compliant parking spaces are now available in the basement-level parking garage of the Kimmel Center for the Performing Arts on a first-come, first-serve basis. Wheelchair-accessible elevators are available in the parking garage.
Learn more about accessibility within the Kimmel Cultural Campus via this link >>
ACCESS Card discounts not valid on previously purchased tickets. No valid on special exhibitions, events or features, some restrictions may apply. Offer subject to availability, not transferrable, and may be withdrawn at any time without notice. Cannot be combined with other offers.
The William Penn Foundation provides lead support for the ACCESS Program for Festival O.