Opera Philadelphia

Ticket Services

Ticket Inquiries

In addition to purchasing online, you may call Opera Philadelphia Guest Services at 215.732.8400 (Monday through Friday from 9:30 a.m.–4:30 p.m.) or Ticket Philadelphia at 215.893.1018 (seven days a week, from 9:00 a.m.–8:00 p.m.). To purchase tickets in person, visit the Kimmel Center Box Office located on the corner of Broad and Spruce Streets (seven days a week, from 10:00 a.m.–6:00 p.m.).

PLEASE NOTE: There is a $6.50 per ticket service charge for phone and online orders. There is a no service charge for Opera Philadelphia tickets purchased in person at the Kimmel Center Box Office located on the corner of Broad and Spruce Streets and at the Academy of Music Box Office which is open two hours prior to performance time at Broad and Locust Streets. All tickets over $10 include a $4 per ticket Building Renovation Fee for the Academy of Music as part of the ticket price.

Opera Philadelphia: 215.732.8400

Ticket Philadelphia: 215.893.1018

Casting, program, schedule, and pricing subject to change without notice. Deposited checks or charges do not guarantee seating availability.

Guest Services

Guest Services is located on the 2nd floor of Academy House and is open from 9:30 a.m. to 4:30 p.m. on weekdays. Please call or visit for assistance with tickets and exchanges.

Opera Philadelphia
Academy House
1420 Locust Street
Suite 210
Philadelphia, PA 19102

Guest Services: 215.732.8400

Main: 215.893.3600

Fax: 215.893.7801

Email: tix@operaphila.org

Ticket Exchanges

Subscribers and members may exchange their tickets for any other performance of the same production. To exchange tickets for FREE, please use one of the following methods:

    • Use the production name as the email subject header
    • Account Number from your Opera ID card or the bottom left corner of your ticket
    • Original performance date and seat locations to be exchanged
    • Preferred performance date or dates in order of preference
    • Please destroy your original tickets upon receipt of confirmation.
  • FAX
    • Preferred performance date or dates in order of preference
    • Please destroy your original tickets upon receipt of confirmation.
  • MAIL
    Opera Philadelphia, Academy House, 1420 Locust Street, Suite 210, Philadelphia, PA 19102
    • Enclose your tickets with a note indicating the date or dates that you wish to attend.
    • Please provide a phone number or email address so we may contact you to confirm your new tickets and delivery method.

Tickets are valued for exchange until one business day prior to your performance. Subscribers have access to special seating inventory. Every effort is made to exchange your tickets into comparable seats on the date you wish to attend. You may also exchange your tickets by phone at 215.732.8400 for a fee of $5.00 per ticket. (Exchange fees are waived for Patron Program members.) For last minute emergencies, please contact Guest Services.

Ticket Donations

If you are unable to use your tickets, please consider donating them back for a tax deductible receipt by calling up to 90 minutes prior to performance time at 215.732.8400. You will be asked to write "Donated" across the face of each ticket in ink and either return them by mail or faxed photocopy to 215.893.7801. Once your tickets have been received, your receipt will be mailed approximately one month after the production closes.

Thank you for your tax-deductible donation!

Ticket Replacements

If you misplace your tickets, call Guest Services at 215.732.8400 and duplicate tickets will be issued.

If you forget your tickets or lose them on the way to the theater, stop by the Subscriber & Member Services table in the lobby of the Academy of Music or the Perelman Theater, and we will issue you a pass for your original seats.

Subscription Renewals

The 2016-2017 Season renewal deadline is Wednesday, April 6, 2016.

If you love opera, fully celebrate your passion by renewing your subscription for the incredible 2016-2017 Season.

Order online, or call Guest Services at 215.732.8400.

Group Reservations and Subscriptions

Groups have access to the best available seats before single tickets go on-sale. To ensure the best seating location, make your reservation early by calling Michael Knight at 215.893.5916 or email groupsales@operaphila.org.

For further information, visit our group tickets page. Information on bus parking can be found here.

Chat with Guest Services